Please
feel free to discuss the best form of delivery for your needs
and area.
Are there
any delivery charges?
Delivery charges are detailed when you view cart, but before
you submit your order. You can still stop the order at this
stage. Delivery fees vary dramatically depending on how the
item is sent, where it must go and how big the order is. This
is an approximate figure, however, if your delivery works out
to be cheaper we will re-evaluate you postage charge. Please
speak to one of our Showcase consultants on (08) 8632 6490 for
further assistance.
How do I get my
finger size?
If it is for yourself we can send you a re-useable plastic ring
gauge for a charge of $3.50 prior to purchase. However, if it
is for a gift we suggest you present the ring before re-sizing
occurs so we can correctly gain the correct finger size and
prevent double sizing. Let us know if you want us to include
a plastic ring size gauge ($3.50) with your gift. To obtain
an accurate size we suggest you visit a local jeweller to have
your finger size checked before placing your order. We will
have to charge a second time if size given is not correct and
needs to be altered.
Can I return
or exchange?
Yes, we will happily refund or exchange, if the product delivered
is not practical for the use intended at sale. But this
must be within 14 days from delivery together with the
in-store receipt. However, Curyer Jewellers reserves the right
to refuse refund or exchange to any customer if the product/s
do not return in their original state.
Original
state:
No missing stones,
No damage to any part of the product,
No scratches or marks,
No signs of wear in any way.
Please
be aware that Body Jewellery can not be returned due to hygiene
regulations.
Who pays for the delivery charges for
returned products or products returned for resize?
The customer is responsible for the payment of all shipping
costs for returns.
Why do I
have to enter my details every time I place an order?
We do not store your details unless you request to be added
to our Mailing List. In this instant we only keep your postal
details and specific requests. We do not share this information
with other parties and all our dealings are with the strictest
of confidentiality.
The shopping
cart is not working?
The shopping cart requires that the ‘cookies’ are
enabled. This way it can keep track of the items you choose.
Cookies are enabled in your browser by default, please check
your browser options.
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